As a professional service provider focused on BYD electric forklift, Jianshu New Energy has accumulated lots of practical frontline user feedback in long-term service practice. Many users who first get in touch with new energy electric forklifts put forward various practical questions in daily use, so we sort out the most frequently asked questions and give clear targeted answers below, to help users get more convenient and smooth use experience.

The first common question is about the standard charging operation process of BYD electric forklift. Users are suggested to park the forklift in the pre-designated dry and ventilated charging area, turn off the whole vehicle power switch before connecting the matched charging gun, and confirm the stable connection of the interface before starting the charging process. During charging, users can check the real-time power data on the vehicle instrument to grasp the charging progress. After the charging is completed, disconnect the charging gun first and place it in the specified storage position, avoid long-term overcharging or long-term storage under low power state, so as to maintain the good working state of the whole vehicle.

The second common question focuses on the daily basic maintenance items of the electric forklift. Before each operation, operators need to check the brake sensitivity, tire wear degree and the deformation state of the fork, to eliminate potential safety hazards in advance. It is recommended to clean the floating dust on the heat dissipation structure of the vehicle every week, and contact professional service personnel to carry out routine inspection of the circuit components every quarter. Different from traditional internal combustion forklift, the electric forklift does not need to replace engine oil and other related consumables regularly, which reduces the overall maintenance cost in the whole life cycle.

The third common question is the use precautions of electric forklift in low temperature environment. Under low temperature condition, the battery activity will have a normal small range of decline, operators can reserve 10 minutes of preheating idle running time before formal operation. When the forklift is not in use, it is recommended to park it in the indoor area with suitable temperature as far as possible. If you need to carry out long-time outdoor operation in low temperature weather, you can reserve certain redundancy for the remaining power in advance to ensure the smooth progress of the whole operation process.

The fourth common question is about the applicable scenarios of BYD electric forklift. This type of new energy material handling equipment can meet the operation needs of conventional warehousing and logistics, manufacturing production line material transfer, consumer goods distribution park and many other scenarios. It meets the relevant requirements of regional emission management, and the operation process has lower noise, which can effectively improve the working environment of on-site operators.

If you have more customized consultation demands about BYD electric forklift, you are welcome to contact Jianshu New Energy, our official contact email is [email protected], and we will provide you with targeted professional support.