Pallet jacks, as the most widely used material handling equipment in warehousing, retail logistics and manufacturing scenarios, often raise various practical questions from frontline operators and warehouse managers during daily use. We sort out the most frequently asked questions and give clear, practical answers for reference.

First, questions about basic operation scenarios. The first common question is about the load capacity of standard electric pallet jacks: Normally, qualified mass-produced electric pallet jacks have a rated load range from 1.5 tons to 3 tons, and the actual allowable load is clearly marked on the nameplate of each device. Operators should never exceed the marked load limit in daily use, otherwise it will not only cause irreversible damage to the hydraulic system and wheel structure, but also bring hidden safety risks. It should be noted that uneven ground or ground with soft pavement will reduce the actual effective load of the equipment, so you need to adjust the load weight according to the actual working conditions. The second question is about the use of pallet jacks on sloped roads: Electric pallet jacks can only be used on gentle slopes with a gradient of less than 5 degrees at low speed, and operators need to ensure that the goods are placed stably during movement. It is strictly forbidden to use the equipment on steep slopes, and do not park the pallet jack on the slope for a long time to avoid the risk of slipping.

Second, questions about daily maintenance. The first question is about the maintenance cycle: It is recommended to conduct a quick pre-shift check before each use, which covers checking the rotation flexibility of the walking wheels, the remaining power of the battery, and whether there is oil leakage on the hydraulic lifting part. After the equipment runs for 100 hours cumulatively, you need to carry out routine maintenance, clean up the sundries stuck in the wheel gap, check the tightness of each fastener, and replenish lubricating oil for the moving parts. A comprehensive inspection of the circuit system and hydraulic pipeline is required every 3 months, which can effectively extend the service life of the equipment. The second common fault question: What to do if the pallet jack cannot lift the goods normally? First, check whether the remaining battery power is sufficient, and low power is the most common cause of insufficient lifting power. Then check whether the hydraulic oil level is within the standard range, and whether there is debris blocking the oil circuit. If the problem still cannot be eliminated after these two steps of inspection, please contact professional after-sales personnel for treatment, and do not disassemble the core parts without authorization.

For safety related questions, many users ask whether special certification is required to operate an electric pallet jack. Operators need to receive standardized operation training before taking up the job, be familiar with the functions of each operation button and the operation method of the emergency stop switch. During operation, you should pay attention to the surrounding passing personnel and obstacles, it is strictly forbidden to carry people on the forks, and do not perform dangerous operations such as sharp turns at high speed.

As Jianshu New Energy, we focus on BYD electric forklift products, and provide professional full-cycle service support for all kinds of material handling needs in different scenarios. If you have more questions about pallet jacks and electric handling equipment, please contact us via [email protected] for detailed consultation.