For global purchasers that plan to introduce BYD forklift products to support local warehouse operation, port cargo handling or distribution center upgrading, reasonable arrangement of cross-border delivery and logistics links directly determines the overall procurement efficiency and equipment use experience.

Before the scheduled shipment date, the dedicated international logistics service team will confirm all equipment specifications, customized configuration and packaging standards with purchasers 7 to 10 working days in advance. All electric forklift units will be wrapped with waterproof and wear-resistant composite packaging materials, and the corresponding operation manual, maintenance guide and supporting accessory list will be placed in the fixed storage position of the equipment packaging to avoid missing during long-distance transportation. Each packaged unit will be pasted with unique identification label, so that purchasers can quickly correspond to the ordered equipment model after receiving the goods.

The professional logistics team will assist purchasers to sort out all required documents for cross-border customs declaration in advance, including commercial invoice, packing list, transportation qualification certificate and other materials that conform to the import and export regulations of both departure and destination countries. For special customs supervision zones or regional markets with additional access requirements, the team will provide targeted document adjustment suggestions 30 working days in advance to reduce the risk of customs detention. The whole customs clearance coordination process will keep transparent communication with purchasers, and update the document review progress in real time through dedicated contact channels.

All cross-border forklift transport processes are arranged with full cargo tracking services, so purchasers can obtain the real-time location, transport status and expected arrival time of the batch of equipment at any time. For sea freight that is widely adopted for large batch of forklift procurement, the logistics arrangement will prioritize selecting container space with stable sealing performance, and place necessary shockproof and anti-tilting buffer devices around the forklift body to avoid equipment component wear or shell scratch caused by bump during long-distance transportation. For small batch urgent procurement orders, the flexible combined transportation scheme of sea and air will be provided for purchasers to choose according to their actual demand for arrival time.

After the equipment arrives at the destination port, the local cooperative logistics partner will assist the purchaser to complete the subsequent import customs clearance, port picking and short-distance land transportation to the designated site. When the equipment is handed over, relevant personnel will cooperate with the purchaser to complete the appearance inspection, quantity verification and document handover work, and confirm that all links are consistent with the prior agreed requirements. If there is any unexpected situation in any logistics link, the dedicated docking team will respond within the specified working hours, and put forward reasonable solution suggestions according to the actual situation, to guarantee the smooth completion of the whole cross-border procurement process.