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Answers to common questions about a byd forklift

2026-11-11

Many users who use BYD electric forklifts for warehousing, logistics and factory transportation scenarios will raise various practical questions during daily operation, and we sort out the most frequently asked questions to give unified clear answers for all operators and purchasers.


Answers to common questions about a byd forklift(figure1)


The first common question is about the correct daily charging operation. You are suggested to use the matched official charging device, finish charging in a ventilated and dry environment. It is not recommended to wait until the power is completely exhausted before recharging, and recharging when the remaining power is between 20% and 30% is more friendly to prolong the whole service life of the power battery. Do not place sundries around the charging port during the whole charging process to avoid potential safety risks.


Answers to common questions about a byd forklift(figure2)


The second common question is about daily routine maintenance items. Before each shift, operators need to check the braking system, steering sensitivity and tire wear status simply, clear the dust and sundries around the heat dissipation holes of the car body and the battery regularly, and arrange the whole vehicle performance inspection according to the official specified cycle. Unlike internal combustion forklifts, BYD electric forklifts do not need to add fuel related consumables, and the daily maintenance process is simpler and more convenient.

The third common question is about performance in low temperature environment. The battery activity will have normal slight decline when the ambient temperature is very low. It is a practical tip to finish full charging in a relatively warm environment before the operation shift, which can guarantee the basic duration to meet daily operation needs, and the equipment is applicable for both indoor and outdoor working scenarios.

If you have more personalized demands on BYD electric forklift purchase, technical support or customized scheme consultation, we are Jianshu New Energy, specialized in BYD electric forklift related services. You can send e-mail to [email protected] to get timely and professional reply from our team.

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Last updated: Aug27，2026

Introduction

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This Policy applies to all users who access our website and services, including users located in the European Economic Area (EEA), the United Kingdom, Switzerland and other regions. When we provide services to users in the EEA, the UK and Switzerland, we will process personal data in compliance with the GDPR, UK GDPR and the Swiss Federal Data Protection Act respectively.

Amendments to this Privacy Policy

We may revise this Privacy Policy from time to time in response to business adjustments, legal updates or regulatory requirements.

· For non-substantive changes, we will update the date at the top of the Policy and publish the revised version on our website.

· For substantive changes that affect your data rights, we will notify you in advance before the changes take effect (for example, via website notice or email, provided we have retained your contact information).

We will not retroactively modify the processing rules of already collected personal data unless required by law or with your explicit consent. Your continued use of our services after the effective date of the updated Policy constitutes your acceptance of the revised terms.

Personal Data We Collect and Process

Categories of Data

We only collect necessary personal data, including information you actively submit and technical information automatically generated when using the website:

· Contact information you submit via inquiry forms, email and other channels: full name, company name, email address, phone number, inquiry details

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· Contract performance and pre-contractual services: To process your inquiries, provide quotations, deliver products and services, and communicate order-related matters. The legal basis is the performance of a contract and the taking of steps prior to entering into a contract.

· Legitimate interests: To optimize website functions, ensure website security, conduct internal data analysis, and send information about related products and services (within the scope permitted by law).

· Legal obligations: To comply with financial, tax and other regulatory compliance requirements.

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Data Retention Period

We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations:

· Inquiry and customer relationship data: retained for the duration of the business relationship and for a reasonable period thereafter for follow-up and compliance purposes.

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· Cookie data: retention periods vary by Cookie category, as detailed in the Cookies section below.

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· Trusted service providers that assist us in operating the website and conducting business (such as website hosting, technical support, logistics partners), who are subject to strict data protection obligations.

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If we transfer your personal data to countries outside the EEA, the UK or Switzerland, we will ensure that the transfer complies with applicable data protection laws and adopt appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

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These Cookies are essential for the normal operation of the website and cannot be switched off in our systems. They are usually set only in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

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These Cookies enable enhanced functionality and personalized experience on the website, such as remembering your language or regional preferences. They may be set by us or by third-party service providers whose services are integrated into our pages.

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These Cookies are not strictly necessary for the operation of the website. We will only enable them after obtaining your consent.

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If you are located in the EEA, the UK or Switzerland, you have the following rights under applicable data protection laws:

· Right of access: You have the right to obtain a copy of the personal data we hold about you.

· Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.

· Right to erasure (right to be forgotten): You have the right to request deletion of your personal data where there is no lawful ground for continued processing.

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· Right to data portability: You have the right to request that your personal data be transmitted to another controller in a structured, commonly used and machine-readable format.

· Right to object: You have the right to object to processing of your personal data based on our legitimate interests, or to processing for direct marketing purposes.

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To exercise the above rights, please contact us via the contact information below. We will respond to your request within one month of receipt. For complex requests, the period may be extended by up to two months, and we will inform you of the extension and the reasons in advance.

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Contact Information

If you have any questions, comments or requests regarding this Privacy Policy or our data processing practices, please contact us by email at: [email protected]

You may also communicate with us through the customer service channels published on our website.