When you plan to introduce new material handling equipment for your warehouse, factory or distribution center, a BYD electric forklift is a cost-effective choice for long-term operation. Before you sign any purchase agreement, raising targeted questions can help you confirm that the equipment fully matches your actual operation demands, avoiding unnecessary mismatches in later use.

The first question you can raise is about the actual working endurance under your specific daily operating conditions. Different working scenarios, from heavy load frequent operation to low intensity intermittent use, will bring different endurance performance data. Our team can calculate the accurate available working hours based on your actual shift arrangement, load weight and site environment.

The second question focuses on the formal warranty coverage scope and duration. You can confirm the warranty terms of the main components and easily worn parts separately, to get a clear expectation of post-purchase protection. We will provide official written warranty instructions for all customers for full transparency.

Third, you can ask for the reference of regular annual maintenance cost of the equipment. Compared with traditional internal combustion equipment, electric forklifts have fewer vulnerable moving parts related to power system, which helps reduce long term maintenance expenditure. We can provide you with detailed maintenance cost list for the first 3 years of use for your reference.

Fourth, confirm if the forklift can adapt to your special working environment. Whether your operation site is a cold storage, dust-heavy production workshop or site with frequent slope crossing, we can provide targeted adaptation schemes to meet your special operation demands.

Fifth, ask about the supporting charging solution that matches the forklift. We can recommend different charging configurations including fast charging and slow charging options, to fit your existing power supply condition and daily operation scheduling.

Sixth, confirm the on-site after-sales support coverage in your local operation area. Our service network covers most industrial concentrated areas, and we can provide clear response time commitment for on-site maintenance needs.

Seventh, ask for the possibility of a pre-purchase trial operation. When the site condition permits, we can arrange a trial period for your operators to get familiar with the equipment and verify its performance in your real working scenario.

As a professional service provider focusing on BYD electric forklifts, Jianshu New Energy is always ready to answer all your related questions. If you need more detailed customized consultation, please send your demand to [email protected].