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  • 09102026
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  • 09102026
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  • 09102026
    Forklift Trade-In and Upgrade Programs: Getting Value
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  • 09102026
    Financing Electric Forklifts: Purchase, Lease and Rent
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  • 09102026
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  • 09102026
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  • 09102026
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  • 09102026
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  • 09102026
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  • 09102026
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  • 09102026
    Operator Compartment Design in Electric Forklifts
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    • We use cookie to improve your online experience. By continuing to browse this website, you agree to our use of cookie.

    Cookies

    Privacy Policy

    Last updated: Aug27，2026

    Introduction

    Please read our Terms and Conditions and this Privacy Policy carefully before accessing or using our website and services. If you do not agree with this Privacy Policy or the Terms and Conditions, please cease accessing and using our services immediately.

    This Policy applies to all users who access our website and services, including users located in the European Economic Area (EEA), the United Kingdom, Switzerland and other regions. When we provide services to users in the EEA, the UK and Switzerland, we will process personal data in compliance with the GDPR, UK GDPR and the Swiss Federal Data Protection Act respectively.

    Amendments to this Privacy Policy

    We may revise this Privacy Policy from time to time in response to business adjustments, legal updates or regulatory requirements.

    · For non-substantive changes, we will update the date at the top of the Policy and publish the revised version on our website.

    · For substantive changes that affect your data rights, we will notify you in advance before the changes take effect (for example, via website notice or email, provided we have retained your contact information).

    We will not retroactively modify the processing rules of already collected personal data unless required by law or with your explicit consent. Your continued use of our services after the effective date of the updated Policy constitutes your acceptance of the revised terms.

    Personal Data We Collect and Process

    Categories of Data

    We only collect necessary personal data, including information you actively submit and technical information automatically generated when using the website:

    · Contact information you submit via inquiry forms, email and other channels: full name, company name, email address, phone number, inquiry details

    · Technical data automatically collected by the website: IP address, browser type, device information, website usage records (pages visited, click behavior, referral source)

    · Preference settings data: language selection, Cookie preference settings

    Purposes of Processing and Legal Basis

    All data processing is based on the legal basis set out in Article 6 of the GDPR and is only carried out for specified and explicit purposes:

    · Contract performance and pre-contractual services: To process your inquiries, provide quotations, deliver products and services, and communicate order-related matters. The legal basis is the performance of a contract and the taking of steps prior to entering into a contract.

    · Legitimate interests: To optimize website functions, ensure website security, conduct internal data analysis, and send information about related products and services (within the scope permitted by law).

    · Legal obligations: To comply with financial, tax and other regulatory compliance requirements.

    · Consent: For scenarios where consent is required by law (such as non-necessary Cookies and targeted marketing), we will carry out processing only after obtaining your explicit consent.

    Data Retention Period

    We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations:

    · Inquiry and customer relationship data: retained for the duration of the business relationship and for a reasonable period thereafter for follow-up and compliance purposes.

    · Technical and analytical data: retained for a maximum of 12 months, after which they will be anonymized or deleted.

    · Cookie data: retention periods vary by Cookie category, as detailed in the Cookies section below.

    Data Recipients and Cross-Border Transfers

    We do not sell your personal data to third parties. Data is only shared in the following scenarios:

    · Trusted service providers that assist us in operating the website and conducting business (such as website hosting, technical support, logistics partners), who are subject to strict data protection obligations.

    · Regulatory authorities or government bodies, when required by law or to protect our legitimate rights and interests.

    If we transfer your personal data to countries outside the EEA, the UK or Switzerland, we will ensure that the transfer complies with applicable data protection laws and adopt appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

    Cookies and Similar Technologies

    Cookies are small text files stored on your device when you visit a website, used to recognize your device, remember your preferences and improve your user experience. We may also use similar technologies such as web beacons and pixel tags for the same purposes.

    We classify Cookies into the following categories:

    Strictly Necessary Cookies

    These Cookies are essential for the normal operation of the website and cannot be switched off in our systems. They are usually set only in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

    · Purpose: core website functions, security verification, basic navigation

    · Retention period: session-based or short-term storage

    You can set your browser to block or alert you about these Cookies, but some parts of the website will not function properly.

    Functional Cookies

    These Cookies enable enhanced functionality and personalized experience on the website, such as remembering your language or regional preferences. They may be set by us or by third-party service providers whose services are integrated into our pages.

    · Purpose: optimize user experience, deliver personalized features

    · Retention period: maximum 12 months

    These Cookies are not strictly necessary for the operation of the website. We will only enable them after obtaining your consent.

    Performance Cookies

    These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors navigate the site. All information collected by these Cookies is aggregated and anonymous.

    · Purpose: website analytics and performance optimization

    · Retention period: maximum 12 months

    These Cookies are not strictly necessary for the operation of the website. We will only enable them after obtaining your consent.

    Targeting Cookies

    These Cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites.

    · Purpose: targeted advertising and marketing promotion

    · Retention period: maximum 24 months

    These Cookies are not strictly necessary for the operation of the website. We will only enable them after obtaining your consent.

    Cookie Preference Management

    You can manage or withdraw your consent to non-necessary Cookies at any time through the Cookie Preference Center located in the footer of the website.

    You can also restrict or block Cookies through your browser settings. Please note that disabling Strictly Necessary Cookies may affect website functionality and prevent you from using some services.

    Withdrawal of consent does not affect the lawfulness of processing carried out based on consent prior to withdrawal.

    Your Data Subject Rights

    If you are located in the EEA, the UK or Switzerland, you have the following rights under applicable data protection laws:

    · Right of access: You have the right to obtain a copy of the personal data we hold about you.

    · Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.

    · Right to erasure (right to be forgotten): You have the right to request deletion of your personal data where there is no lawful ground for continued processing.

    · Right to restriction of processing: You have the right to request restriction of processing of your personal data under certain circumstances.

    · Right to data portability: You have the right to request that your personal data be transmitted to another controller in a structured, commonly used and machine-readable format.

    · Right to object: You have the right to object to processing of your personal data based on our legitimate interests, or to processing for direct marketing purposes.

    · Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

    To exercise the above rights, please contact us via the contact information below. We will respond to your request within one month of receipt. For complex requests, the period may be extended by up to two months, and we will inform you of the extension and the reasons in advance.

    If you are dissatisfied with our response or our data processing practices, you also have the right to lodge a complaint with your local data protection supervisory authority.

    Children’s Privacy

    Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that we have collected such data, please contact us and we will delete it promptly.

    Contact Information

    If you have any questions, comments or requests regarding this Privacy Policy or our data processing practices, please contact us by email at: [email protected]

    You may also communicate with us through the customer service channels published on our website.